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Guarantees & Assurances

It’s One Thing to Say it. Quite Another to Prove it.

Words alone don’t tell our whole story. They need to be reinforced by actions that give them credibility.

Is it enough to state how happy we think you’ll be once choosing Swan’s as your go-to home or commercial plumbing team? Probably not. Which is why we offer a series of actionable guarantees and assurances to give you a heightened sense of confidence:

RAPID, ON-TIME RESPONSE – FAST, QUALITY REPAIRS

When you Call a plumber, you want one fast. That’s why we offer a fast response to your calls you will always speak with a real person We will schedule an appointment that is convenient for you. our Technician, we will give you a Text 30 minutes before we Arrive at your home or business within the agreed 2-hour timeslot, so you don’t have to waste your valuable time waiting or worrying.

If we’re even one minute late for a service or repair call, we pay you $50.

MASTER PLUMBERS

Our Plumbers are fully qualified, accredited Master Plumbers And with for over 50 years. Experience between the Partners Steven and Michael Swan.

There is no doubt you are in safe hands.

The Team is the best in skill, attitude, and workmanship. We provide top quality coaching keeping them up to date with new market developments and technologies. That means you get the most knowledgeable Perth plumber in the business.

WELL-PRESENTED, HELPFUL PROFESSIONALS

At Swan’s Complete Plumbing our Plumbers are well-presented professionals, whether it’s over the phone, via email, or in person, we will always show you compassion because we understand that when things go wrong you need someone that will be there for you. So, if you have any questions about the work being done or other plumbing issues you may have, they will take the time to answer them for you It’s our goal to make doing business with us a pleasure.

CLEAN & TIDY

When we show up at your door, we roll out a red carpet to instantly start protecting your home. We wear shoe covers to protect your floors when we enter and exit your home.

Lay down drop sheets to protect the flooring around the work area. The plumbers keep any mess to a minimum whilst working.

Our priority is we make sure the technician leaves your home in exactly the same condition as they found it before they arrived.

PER JOB PRICING

present an upfront price for any repairs and replacements before they start any work. This way you know precisely what your investment is before we start and there aren’t any nasty surprises when the job is complete.

Home Safety Inspections

At no extra charge we will routinely assess your home’s plumbing systems, to alert you to potential problems before they become emergencies.

SATISFACTION GUARANTEED SERVICE

At Swan’s Complete Plumbing service is our business and it is our responsibility for your complete satisfaction, which is why our middle name is “Complete” we Guarantee you will Enjoy an old-fashioned level of customer care and friendly service that is to the highest level we want you to become part of our family.

If you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.

Family members

At Swan’s Complete Plumbing we love every returning customer and they become one of our family members if you choose to Use Swan’s multiple times will receive an automatic 12% discount off the standard price for all our plumbing services.

Swan’s Complete Plumbing. Proving every day that we offer more of what you want and expect from a professional plumbing resource.

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