It’s One Thing to Say it. Quite Another to Prove it.
Words alone don’t tell our whole story. They need to be reinforced by actions that give them credibility.
Is it enough to state how happy we think you’ll be once choosing Swan’s Professional Plumbing as your go-to home or commercial plumbing team? Probably not. That is why we offer a series of actionable guarantees and assurances to give you a heightened sense of confidence:
Rapid, On-Time Response – Fast, Quality Repairs
When you call a plumber, you want one fast. That’s why we offer a fast response to your calls. You will always speak with a real person. We will schedule an appointment that is convenient for you. Our technician will send you a text 30 minutes before arriving at your home or business within the agreed 2-hour timeslot, so you don’t have to waste your valuable time waiting or worrying.
If we’re even one minute late for a service or repair call, we pay you $50.
Master Plumbers
Our plumbers are fully qualified, accredited Master Plumbers and with over 50 years of experience between partners Steven and Michael Swan.
There is no doubt you are in safe hands.
Our team is the best in skill, attitude, and workmanship. We provide top-quality coaching, keeping them up to date with new market developments and technologies. That means you get the most knowledgeable Perth plumber in the business.
Well-Presented, Helpful Professionals
At Swan’s Professional Plumbing, our plumbers are well-presented professionals. Whether it’s over the phone, via email, or in person, we will always show you compassion because we understand that when things go wrong, you need someone who will be there for you.
So, if you have any questions about the work being done or other plumbing issues you may have, they will take the time to answer them for you. It’s our goal to make doing business with us a pleasure.
Clean & Tidy
When we show up at your door, we roll out a red carpet to instantly start protecting your home. We wear shoe covers to protect your floors when we enter and exit your home.
Lay down drop sheets to protect the flooring around the work area. The plumbers keep any mess to a minimum whilst working.
Our priority is to ensure the technician leaves your home in exactly the same condition as they found it before they arrived.
Pre-Job Pricing
We provide an upfront price for all repairs and replacements before starting any work. This way, you know precisely what your investment is before we start, and there aren’t any nasty surprises when the job is done.
Home Safety Inspections
At no extra charge, we will routinely assess your home’s plumbing systems to alert you to potential problems before they become emergencies.
Satisfaction Guaranteed Service
At Swan’s Professional Plumbing, service is our business, and it is our responsibility to ensure your professional satisfaction. We guarantee you will enjoy an old-fashioned level of customer care and friendly service to the highest level. We want you to become part of our family.
If you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.
Rewarding Our Family Members
At Swan’s Professional Plumbing, we love every returning customer, and they become one of our family members. If you choose to use Swan’s Professional Plumbing multiple times, you will receive an automatic 12% discount off the standard price for all our plumbing services.
Swan’s Professional Plumbing. Proving every day that we offer more of what you want and expect from a professional plumbing job.